Opening Hours: MONDAY - FRIDAY: 9.30am - 6.30pm | SATURDAY: 9.30am - 6.00pm | SUNDAY: 10.00am - 4.00pm

Privacy Policy 

(Your statutory customer rights are not affected.)

At Oscar’s Den we are committed to protecting your privacy and we comply with the data protection laws applicable to the UK. This Privacy Policy outlines how your personal information is treated and forms part of our Terms and Conditions. (We may occasionally modify our Privacy Policy; when this happens we will notify you via our terms and conditions page).

What information do we collect?

When you order we need to know your name, e-mail address, delivery/billing address. This allows us to process and fulfill your order and notify you of the order status. We also ask you for your telephone number(s) so that we can contact you easily if required. As an extra measure of security we do not collect/store any credit card information. 

How do we use your information?

Any personal data relating to you will be used and recorded by us in accordance with current data protection legislation and this Privacy Policy. We use the information collected from you to process orders and to provide a more personalised shopping experience. We may use your personal information to communicate with you, for record keeping purposes, and in aggregate (and therefore anonymously) for market research purposes, to track activity on our site, to publish trends and/or to improve usefulness and content.

We do not sell, trade or rent your personal information to others unless you have consented to us making your name and address available to carefully vetted companies.

In Addition

We would also like to send you offers for goods or services from Oscar’s Den or others from time to time which we think you may find of interest. If you do not wish to receive this information, do not tick the opt-in box on our checkout page before submitting any online order.

Cookies

Cookies are small text files that a web site transfers to a site visitor’s hard disk or browser for added functionality, or for tracking web site usage. We do not use cookies to gather personal information such as a person’s name or e-mail address. In order to measure the effectiveness of our on-line presence, Oscar’s Den may use cookies to identify repeat visitors to our site and to determine the path visitors take on our site. Any information gathered by the use of cookies is compiled on an aggregate, anonymous basis.

Use of cookies is an industry standard and many web sites use them. If you do not wish to receive cookies, or want to be notified of when they are placed, you can set your web browser to do so, if your browser so permits.